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A little more about Anna...

As Operations Manager, I am responsible for the financial, contractual and management reporting processes at ESP KTN. Additionally, I am the ESP KTN Community Manager in conjunction with Phil Williams, and I am responsible for the production of the monthly e-newsletter.

 

I joined ESP Central in July 2010, following a 9 year stint with one of the UK’s leading training and development consultancies, latterly in the position of Logistics Manager, organising diaries for over 100 consultants based worldwide, as well as project managing some of the larger clients. I was involved in the day to day operational management of some of the key accounts, including Vodafone UK, Aviva, Barclays Bank and the Royal Bank of Scotland. This work included being the initial point of contact for all enquiries relating to the accounts, as well as sourcing resources for the client requirements on an ongoing basis. I speak French fluently.