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A little more about Ann...

POE's need to be the norm and need to engage with the users. Too much is currently being driven by metrics but the real issue is the people need to be happy and the soul is put back into helping them to perform. Our 24 schools POE at Partnerships for Schools where our starting point is hearing what the pupils have to say about how their school helps them to learn has some fantastic insights - particularly regarding thermal comfort. Coming out later in Spring. Hope to share it with you all.