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Open consultation on Mobile communications for UK rail passengers

The Department of Transport, together with the Department of culture media and sport, is conducting a consultation exercise requesting views on improving mobile communications for UK rail passengers.

The document Improving mobile communications to UK rail passengers: call for evidence request views about improving mobile coverage on the UK rail network including asking for potential technical solutions including costs and benefits of implementation and what the government’s role should be in delivery and commercial arrangements.

In their introduction to the Call for Evidence, the respective ministers Claire Perry and Ed Vaizey states that ‘dropped calls and intermittent access to the internet are frustrations felt by many rail passengers’.

“Mobile communications are so important to passengers that free Wi-Fi now appears in the top ten priorities for improvement according to a major survey last year.”

"The Government is responding to this by investing millions of pounds to equip trains with new Wi-Fi equipment. This will go a long way to improving mobile connectivity on trains.”

The consultation seeks views on a number of On-train technical options, and Off-Train options, requests views on the degree of supports for measures to improve mobile coverage and on delivery strategies.

The consultation closes at 9:00am on 13 July 2015.

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